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How 77bca Handles Your Personal Information

This Privacy Policy sets out exactly what data 77bca collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our services — and what we do with it.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo third-party sale of your personal dataData access requests acceptedSSL-encrypted connections on all account pages
77bca How 77bca Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is being used, want to correct something on your account, or need to make a formal data request, our support team handles privacy matters directly. You do not need to go through a third party — contact us through any of the channels below and we will respond to privacy-related queries as a priority over general account questions.

Live Chat Start a live chat session from your account dashboard. Privacy and data queries are flagged separately from general support tickets so they reach the right team faster.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can verify your identity and process the request correctly.
Account Help Centre The Help Centre inside your account panel has a dedicated privacy section where you can submit data access or correction requests directly without needing to write a free-form email.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at 77bca is built around four concrete practices: encrypted transmission, controlled retention, limited access, and a clear process for you to exercise your rights. Every account page and payment screen operates over SSL so your bKash, Nagad, or Rocket session data is never exposed in transit. Internal access to personal records is restricted — only the teams that need your data to process a withdrawal or resolve an account issue can view it.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand page behaviour. You can manage cookie preferences from your browser settings at any time without losing your account data.

Data Retention Period

Account data is kept for as long as your account is active and for the period required by applicable obligations in eligible regions. When that period ends, records are deleted or anonymised on a scheduled basis.

Account Security Controls

Login activity on your account is monitored for unusual patterns. If we detect access from an unrecognised device, we may prompt an additional verification step before allowing account entry.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate details, or submit a deletion request through live chat or the Help Centre. We aim to acknowledge all privacy requests within a reasonable timeframe.

Common Questions About Your Privacy at 77bca

These are the questions we hear most often about how your data is handled. If your question is not here, reach out through live chat or the Help Centre and the support team will respond directly.

We do not sell your personal data. We share it only with service providers who help us operate the platform — such as payment processors for bKash, Nagad, and Rocket — and only to the extent needed to complete that function.

Yes. Reference numbers from bKash, Nagad, and Rocket transfers are logged against your account wallet so deposits can be matched automatically. These records are visible to you in your transaction history.

You can submit a deletion request through the Help Centre or via live chat. We will process it in line with our retention obligations for eligible regions — some records may need to be kept for a defined period before full deletion.

All account pages use SSL encryption. We also monitor login patterns and may trigger an additional verification step if your account is accessed from a device we do not recognise.

We use session cookies to maintain your login and analytics cookies to understand how the platform is used. You can adjust or block cookies through your browser settings — doing so will not delete your account or personal data.

Reach the privacy team directly through live chat or the dedicated privacy section in the Help Centre. Describe the concern clearly and include your account details so we can investigate and respond as quickly as possible.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.